At a Glance
We’re currently seeking creative problem solvers with a passion for providing excellent service to join our Customer Experience team. Each member of the team is fully committed to the Cat5 mission to provide a best-in-class experience to our many thousands of customers. We’re searching for the next rock-star associate who will match our enthusiasm and diligence.
The ideal candidate will be a detail-oriented individual who consistently exercises good judgement and a dedication to providing our customers with the very best that we have to offer. With a clear, pleasant voice and welcoming disposition, they will respond to a high volume of incoming calls to our customer service lines, as well as providing assistance via live chat and email correspondence. A copious notetaker, they accurately document customer interactions for future reference. They are skilled at prioritizing tasks and responding to a variety of questions and requests within a timely manner. An excellent communicator and team player, they aren’t afraid to ask questions, share ideas, or discuss trends/patterns that they have spotted.
Cat5 Commerce is an online retail company based in Chesterfield, Missouri. We operate a handful of niche ecommerce destinations serving the tactical, outdoor and workwear markets including TacticalGear.com and WorkBoots.com
We have enjoyed consistent growth with each passing year, and strive to actively recruit and retain the best and brightest talent. Recognized as a Top Workplace by the St. Louis Post-Dispatch, our culture provides a healthy, challenging and people-focused atmosphere. We offer a top-tier benefits package and collaborative workspace for those who thrive in a casual yet fast paced environment.
Founded in 2004, Cat5 Commerce is a fast-growing internet retail company, We own and operate online webstores including TacticalGear.com and WorkBoots.com. The core of our business consists of ecommerce, digital marketing, and software development. Since day one, it has been our mission to deliver an extraordinary shopping experience to our customers. We accomplish this through custom application development, comprehensive online marketing strategies, and a customer-centric approach to business.
Recognized as a Top Workplace by the St. Louis Post-Dispatch, we create dynamic teams where individuals can rise to the challenge, put forth their best work, and have fun while doing so! We believe that providing St. Louis’ best and brightest talent with a healthy company culture, top-notch benefits package, and a positive work environment are key to the long term success of our company and our resident Cat5’ers.
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